Difference between revisions of "GravidPluss:Bluetooth connectivity"

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(Bluetooth connectivity)
(Error message)
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** Can you please also check that symbol, is that blinking after you see blue light from device?
 
** Can you please also check that symbol, is that blinking after you see blue light from device?
  
= Error message =
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= Questions & Answers =
* When removing the strip, then the phone switches off. The Bluetooth device goes into "off", then starts constant blue - BUT: the iPhone does not activate Bluetooth  (Bluetooth symbol does not blink).
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'''Q:''' When removing the strip, then the phone switches off. The Bluetooth device goes into "off", then starts constant blue - BUT: the iPhone does not activate Bluetooth  (Bluetooth symbol does not blink).
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: A: Some iPhones need the GravidPluss app to be opened to receive the first message. '''see procedure above'''
  
  
 
[[GravidPluss:FAQ|''back to all frequently asked questions (FAQ)'']]
 
[[GravidPluss:FAQ|''back to all frequently asked questions (FAQ)'']]

Revision as of 13:57, 15 May 2015

GravidPluss: Health App
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Bluetooth connectivity

Here are some lessons learned regarding Bluetooth problems. Automatic transfer of values from the phone only works if the device is charged enough. Though the ForaCare Diamond Mini (dm30b) still measures blood sugar, the Bluetooth needs more energy and may fail is the battery is almost empty.

There are three ways of switching off the Diamond Mini, to start the transfer of the data to the mobile phone

  1. After your measurement is done, the device will turn off. Alternatively you can remove the strip or switch the device off by pressing the silver bar.
  2. After switch off, you can switch the Diamond Mini on again, and go through all your measures. After the last measurement the device will switch off again.
  3. After switch off, you can switch the Diamond Mini on again. When you then hold the silver bar pressed for at least 3 seconds, the device will switch off again.

Our experience is that some iPhones don't receive data in 1st method. In that case you need to use the 3rd or 2nd method restart the transfer. Sorry for the inconvenience, we are investigating the error.
An even better way is to open GravidPluss app first, then take the blood sugar measurements, and then press automatic transfer(automatisk overføring) in the app.


We have two types of Blood Sugar measurement devices in use, the ForaCare dm30b with traditional Bluetooth and the Bluetooth Low Energy version. The best way to identify if you have the Bluetooth low energy version is do identify that your serial number ends with a v4.

ForaCare Diamond Mini v4

The ForaCare dm30b with a serial number ending with a v4 is a Bluetooth low energy (BLE) device.

  • Bluetooth needs to be enabled on your iPhone/Android
  • No pairing is needed
  • The app automatic readings//automatisk overføring will request the data and transfer them to the phone

ForaCare Diamond Mini v3

ForaCare dm30b pairing.png

The ForaCard dm30b with conventional Bluetooth needs pairing. Thus

  • press with a pen in the reset whole on the back side of the ForaCare device, until the "PAr" comes up.
  • press "Set" to change to "yes"
  • Open Bluetooth on your iPhone/Android, and search for devices: you should find "Diamond Mini". Select it by clicking on the name and "pair"

Lights when measuring

ForaCare dm30b functions.png
  • after you have measured, and switched off the device, the blue light starts blinking
    • If the blue light starts blinking, it means that there is a problem with pairing.
    • Otherwise, automatic transfer will take place. Since, after the device and phone is paired, I suddenly get the last data without waiting from user to click button "Automatisk overforing".

On your iPhone

  • Check that there is a bluetooth symbol on apple device in the right-top corner.
  • After you close the Diamond Mini and when you start to see blue light in bluetooth device, the bluetooth symbol on apple device starts to blink. It means that apple device got the last measurement data.
    • Can you please also check that symbol, is that blinking after you see blue light from device?

Questions & Answers

Q: When removing the strip, then the phone switches off. The Bluetooth device goes into "off", then starts constant blue - BUT: the iPhone does not activate Bluetooth (Bluetooth symbol does not blink).

A: Some iPhones need the GravidPluss app to be opened to receive the first message. see procedure above


back to all frequently asked questions (FAQ)